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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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I've made it to level 1500 and now i can not access my progress?
I've made it to level 1500 and now i can not access my progress?
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How to use my gold
I can't use my gold to buy items. What could be the problem
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Same level
Keeps bringing me back to the same level I used all my coins and rewards to pass it now what
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Aonde posso fazer reclamações? Fiz 2 comprar descontou porém não recebi nada 😭
Aonde posso fazer reclamações? Fiz 2 comprar
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How do I get advertising
How
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Boosters.
Hey. Recently I made purchase of one dollar, after which you disabled all video ads together boosters on my account. Put it back.
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After i made my first purchase for this game, i am receiving zero boosters and extra moves
after i made my first purchase of this game, i have stopped receiving extra moves or free boosters, as if all what they want from me to keep paying money on this game, adding on this the levels are getting harder since i made a payment. Can i know why this happened since i cant keep paying money to pass levels.
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I have no sound
I connect through my Facebook account and for a long time now I don’t get any sound ( no sound effects or music) when playing. Both of my audio settings are on with volume up any help is appreciated
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Hallo! I win 8 levels and win 500 gold bar, but you don't give me.Why you dont give me 500 ?
Hallo! I win 8 levels and win 500 gold bar, but you don't give me.Why you dont give me 500 ?
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Game never connects to app store
I'm using Huawei P40, game never connects to app store to purchase lives even with gold bars. I cannot purchase lives or extra moves weather with gold bars or credit card.
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Where are my coins?
I win the race on Candy Crush Saga, but did not get credited the 30 coins. Help please
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How to pass level 8095
I have been stuck on this level with 25 moves. When I have seen videos they show 26 lives. I get a wrap and colour bomb on my very last move so cannot use. Can anyone help me
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All Star
Hello, I received the registration form for the big event, but suddenly disappeared and I did not have the opportunity to fill it out. Can you please resend it, I am very excited to assist to this event for the first time. Thanks!!!
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My best friend
Abdullah ansari
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Server connection issue
Hello My game couldn't connect to the server so i am not able to receive or send lives and get bonuses
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Lingots d’or
Bonjour, J’ai changé de téléphone, en allant sur l’application Candy Crush j’ai vu que j’avais bien gardé ma progression mais que tout mes lingots d’or avaient disparus ( 427 au total) Avez vous une solution ?
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Pq não caiu o bônus que comprei?
Segunda vez que compro e não recebo
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Semplificate un pochino i livelli altrimenti non ti va più di giocare
Semplificate un pochino I livelli altrimenti non ti va più di giocare
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How to pass level 3030?
How to find the dragon in level 3030
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Problème de synchronisation Facebook
Bonjour, J'ai perdu toute mon avancée depuis que mon ipad n'arrive plus à synchroniser le jeu avec Facebook. J'ai beau avoir desinstallé, réinstallé le jeu et Facebook, rien ne fonctionne... Il me met un message d'erreur à chaque fois que je clique sur "se connecter entant que..." en m'indiquant "erreur de connexion.…